Frequently asked questions
Your Questions Answered
What is VoIP?
VoIP (Voice over Internet Protocol) is a technology that allows you to make voice calls using an internet connection instead of a traditional phone line.
How does VoIP work?
VoIP converts your voice into digital signals that travel over the internet. When you make a call using a VoIP service, your voice is converted to data packets, transmitted over the internet, and then converted back to sound at the receiving end.
What are the benefits of using Savitele's VoIP services?
Savitele offers cost-effective communication solutions with features such as HD voice quality, video conferencing, virtual phone numbers, and auto-attendant, enhancing both personal and business communications.
Do I need special equipment to use Savitele's VoIP services?
You typically only need a stable internet connection and a device (like a smartphone, computer, or VoIP phone) to use our services. Additional hardware may be required for advanced business features.
Can I keep my existing phone number?
You typically only need a stable internet connection and a device (like a smartphone, computer, or VoIP phone) to use our services. Additional hardware may be required for advanced business features.
Is VoIP call quality as good as traditional phone lines?
With Savitele's HD voice quality, our VoIP call quality often surpasses that of traditional phone lines, providing clear and reliable communication.
What happens if my internet connection goes down?
If your internet connection is interrupted, your VoIP service will be temporarily unavailable. However, we offer call forwarding options to ensure you can still receive calls on a mobile device or another phone line.
Is VoIP secure?
Savitele uses robust encryption and security measures to protect your calls and data, ensuring that your communications remain private and secure.
How do I get started with Savitele?
Getting started is easy. Contact us through our website or customer support, and we'll guide you through the setup process to ensure you can start using our VoIP services quickly.
What customer support options are available?
Savitele provides 24/7 customer support through phone, email, and live chat to assist you with any questions or issues you may have.